Privacy Policy

This policy explains what personal information Linden & Sage collects, how it is used, and which choices customers have when using this website.

Data controller

Linden & Sage is responsible for the personal data collected through this website and for handling it in line with applicable data protection law.

Information we collect

When you book an appointment, Linden & Sage may collect your name, email address, phone number, appointment details, notes you submit, and records needed to manage your customer relationship.

How we use information

We use personal information to provide booking services, confirm or update appointments, communicate with you, keep internal records, and improve daily operations.

Legal bases for processing

Linden & Sage processes personal data to respond to booking requests, provide services, comply with legal obligations, protect legitimate business and security interests, and, where required, rely on consent for optional marketing.

When information is shared

Personal information is shared only when needed to deliver the service, such as with relevant team members, trusted service providers that support the booking system, or when disclosure is required by law.

Data retention

Booking records and related communications are kept only as long as reasonably necessary for service delivery, business operations, legal obligations, and dispute resolution.

Your rights and choices

You may ask to access, correct, export, or delete the personal information that Linden & Sage holds about you, subject to any legal or operational requirements that still apply.

Cookies and technical data

This website uses limited first-party cookies and local storage for booking features and language preferences. If you accept optional cookies, it also stores booking_first_touch for up to 90 days. That cookie records only Google, direct, Instagram, Facebook, or other plus a non-identifying integrity signature; the channel is attached to a booking. You can decline, which prevents or removes it. It stores no name, contact details, full referrer URL, campaign value, or cross-site identifier and uses no third-party analytics for attribution.

Privacy questions or requests

Contact Linden & Sage using the details below if you want to make a privacy request or have questions about how your information is handled.

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